Feedback

Feedback

Here at Worktop City, we love to hear what our customers have thought of their experience with ourselves, and about their general thoughts.

Please feel free to leave any comments from the experience you have had with us.

** Please note comments take 24 hours to upload, so only submit once

  1. Worktop delivered today. Really happy with my choice and also with your excellent service. Nice to deal with a company who delivers to rural North East Scotland for a reasonable charge.

    Posted on

  2. Excellent service from your Sales Desk. Quick, polite and helpful. Thanks.

    Posted on

  3. What a great service! Ordering was simple and straightforward, item available for collection quickly. We asked for the item to be cut into manageable piece and this was done straightaway with no charge. Couldn't be happier to recommend! Thanks!

    Posted on

  4. Placed order for Showerwall and fittings with Harry early Tuesday morning within ten minutes had choice of delivery dates. Goods arrived Thursday morning as promised.Excellent service and very competitive prices.Would not hesitate to recommend your Company . Richard.

    Posted on

  5. Fantastic delivery,and fantastic customer service and It cost me £165 cheaper than where I was going to order ,very pleased.

    Posted on

  6. I have to admit to meet staff at a company like this is a rarity. I had ordered some Upstands and as I had'nt been contacted in two days since paying I emailed to ask why. I had recently lost over £800 to a company that had gone bust.
    Then I received mail from Mike within minutes even though it was the evening to say that Harry would contact me in the morning. Harry, as promised contacted the following morning to arrange delivery. The goods arrived two days later in perfect condition and just what we wanted. I cannot praise this company or Mike and Harry enough to go beyond the normal, when needed. Customer service second to none. I would recommend Worktop City in an instant.

    Posted on

  7. Wow- superb service. Within an hour of placing the order received a phone call to organise delivery. Worktops delivered the next day. Wish I needed to buy another as I would certainly use Worktop City again! Thank you for yoyr efficiency and helpfulness.

    Posted on

  8. Hi just wanted to say what a great product & service, delivery guy was really helpful & nothing was too much trouble , this was my first time using Worktop City & I am truly impressed , I will definatly be back for more , thanks , John Mason

    Posted on

  9. Great service, delivery and a quality product. Thank you

    Posted on

  10. Spoke to Mike who was really well informed, patient and helpful, made my decision and ordered - All good so far looking forward to my delivery. 5 stars :)

    Posted on

  11. 5 Star service, product exactly as described, price 20% cheaper than High Street even with delivery and fast courteous delivery, I recommend this company

    Posted on

  12. Super service placed the order on a Thursday worktops arrived following morning. Quality of worktops were as expected cannot wait to the get kitchen fitter in for the installation.

    Posted on

  13. Very impressed with the service from Worktop City. Our worktops were delivered at 8.30am on the date we requested by a cheerful and courteous driver. Easy and smooth ordering process and prompt paperwork. Very satisfied customer!

    Posted on

  14. I couldn't believe how easy this was once we found the site. We needed rapid delivery - left a message for what we wanted and Mike came back to us around 10pm at night. They had what we wanted in stock and at a very reasonable price - better than some others and could deliver the next but one day! We have the worktops - the driver was great! We are about to fit them tomorrow and are absolutely delighted! You must work really hard to provide this level of service guys, but it is really appreciated!

    Posted on

  15. Delighted with the service, very efficient and driver was great when we said we wanted to check it before he left, he even pointed out a mark and got it off himself. We ordered omega bushboard Dakota surf and are really delighted with it in every way.

    Will def recommend your company. thanks.

    Posted on

  16. Excellent service, fantastic new worktops

    Posted on

  17. I would just like to thank you for your excellent customer service. The delivery driver texted me just after 6 am this morning to say he would be with me at 8am and that is the exact time he arrived! Once again thank you very much and I would recommend you to anyone wanting to get lovely worktops delivered on time!! It makes a refreshing change not to have to wait in all day and then for nothing to arrive!
    Kind regards
    Kim Martin

    Posted on

  18. Dear Sir/Madam

    In these times of indifferent and impersnal service, I would like to commend your sales team for their efficent and exemplary service.

    I first ordered from you last December and was impressed by your speed and efficiency. Yesterday I had to re-order, as the kitchen fitter had messed up a section which has now has to be re-done. Not only did I get a next day call to determine delivery, but thanks to a query your guy (Larry ? Harry ? sorry my phone message is a bit off) realised that I had ordered the wrong one !! This has saved me such a lot of time and effort, not too mention money, that I am inspired to write and say a huge THANK YOU ! Do not let him get away !

    I shall sing your praises and recommend you to all and sundry !

    Best wishes

    Ann Jones

    Posted on

  19. amazing service....ordered Friday delivered before 9.30 Monday...friendly and fast with a good price ..well done ..and thank you


    Posted on

  20. THE best firm to buy worktops from!
    Best price, superb service.
    I can not recommend too highly.

    Posted on

  21. Ordered worktops (yesterday) Wednesday afternoon and they were delivered (today) Thursday morning. Excellent price and service would recommend.

    Posted on

  22. May I take this opportunity to say a big thank you. thank you so much for the prompt correspondence I recieved & the super-fast delivery service provided. I ordered the worktop Friday afternoon & recieved it the following Thursday morning. wow, how's that for service. would definately make further purchases in the future.

    Posted on

  23. After contacting this company because the particular bushboard worksurface i required to complete an extention to my kitchen had been discontinued, I was at the end of the road. I then recieved a call a few hours after sending the email, saying they had checked there stock and still had a couple of lengths of this worktop remaining, I placed the order there and then for the 1 piece i required, (Tuesday) it was delivered Friday lunchtime, just need to get it fitted now :/.

    Once again thanks!

    Posted on

  24. Hi All
    Would like to say a big thanks, the items look great, after been let down by the kitchen supplier (and having a complete kitchen with no worktop or sink) you delivered ontime and saved me another 6 weeks worth of ear bashings, Thanks Guys.

    Ps. If you want me to forward pictures for your site let me know.

    Martin

    Posted on